How to apply to become an AI


The Personal Insolvency Act 2012 (Authorisation of Approved Intermediaries) Regulations 2013 (S.I. No. 216 of 2013) set out the qualification criteria and authorisation requirements that must be met for a person or class of person to carry on the practice of an Approved Intermediary.



Before the Insolvency Service (ISI) can authorise an individual as an Approved Intermediary, the applicant must be able to demonstrate to the ISI:

An Approved Intermediary will be dealing with people in vulnerable situations.  As such, they will be expected to have the necessary people, communication, judgement and negotiation skills.


What you need to know to carry out your role as an Approved Intermediary

The ISI would expect that on completion of a course which meets the requirements of the ISI, a prospective Approved Intermediary should be in a position to:


If you intend to make an application to become an Approved Intermediary

You should first make yourself familiar with the requirements set out in the  The Personal Insolvency Act 2012 (Authorisation of Approved Intermediaries) Regulations 2013 (S.I. No. 216 of 2013)

How to make an application

You will need to log in to the ISI’s portal system here which is supported by Chrome and Firefox and create an account which will allow you to complete the application form online. The portal is designed to deliver a secure communication channel between the ISI and Approved Intermediaries.

If a question does not apply to you, you should state ‘not applicable’ or ‘N/A’. Do not leave any blank spaces.

You shall inform the ISI of any changes to the information provided in the application form during the application process.

The ISI will NOT commence the processing of any application if it is not complete in all respects.  Applications will be treated as incomplete unless all questions raised in the application form are fully answered and all applicable supporting documentation has been received by the ISI.  Incomplete applications may be returned to you as invalid.



To apply to be an Approved Intermediary click here

Please note that the links are supported by Chrome and Firefox browsers and that it can take up to thirty minutes to receive your account activation notice, once you have registered.

How to contact us

If you have any queries in relation to the application form, or other Regulation queries please contact: us through the online messaging option.


Telephone: 01 764 4200

Due to Covid-19 restrictions, we are working remotely - please email with any queries.