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About Us

WHO WE ARE

The Insolvency Service of Ireland (ISI) is an independent statutory body. It was established on 1 March, 2013 and it carries out its remit through a number of Divisions. These are:-

  • Case Management,
  • Bankruptcy,
  • Regulation,
  • Legal & Policy,
  • Corporate Affairs.

Organisational Structure 2016.

WHAT WE DO

The principal functions of the Insolvency Service are:-

a) to monitor the operation of the arrangements relating to personal insolvency, the Debt Relief Notice (DRN), the Debt Settlement Arrangement (DSA) and the Personal Insolvency Arrangement (PIA) provided for in the Personal Insolvency Act 2012 (the Act),

b) to consider applications for Debt Relief Notices in accordance with the Act,

c) to process applications for Protective Certificates for DSAs and PIAs in accordance with the Act,

d) to maintain the Registers of Debt Relief Notices, Protective Certificates, Debt Settlement Arrangements and Personal Insolvency Arrangements;

e) to provide information to the public on the working of the Act,

f) to advise the Minister on any matter relating to its functions,

g) to authorise, supervise and regulate a person or class of persons to perform the functions of an approved intermediary,

h) to authorise, supervise and regulate individuals to carry on practice as personal insolvency practitioners,

i) prepare and issue guidelines as to what constitutes a reasonable standard of living and reasonable living expenses for debtors,

j) arrange for the provision of such education and training, in relation to the performance by them of their functions under this Act, of approved intermediaries, personal insolvency practitioners and other persons, as it thinks fit,

k) contribute to the development of policy in the area of personal insolvency,

l) carry out any other duties and exercise any other powers assigned to it by or under the Act such as the administration of the provisions of the reformed bankruptcy legislation , to manage the estates of bankrupt individuals with a view to realising assets for the benefit of creditors and arranging for the discharge from bankruptcy of the person concerned.

ISI STRATEGY

The ISIs strategy for the period 2016-2019 is set out in its ISI Strategic Plan 2016 - 2019 (PDF 1.04MB) and the key goals are :-  

  1. To process personal insolvency debt solutions.
  2. Ensure enhanced communications and increased public awareness.
  3. Ensure effective and appropriate regulatory controls (Authorise, Regulate, Supervise, Support).
  4. Contribute to policy development and legislative improvements.
  5. Provide corporate support and development of our staff.

REGULATION OF LOBBYING ACT 2015

Section 6(4) of the Regulation of Lobbying Act 2015 requires each public body to publish a list showing the name, grade and brief details of the role and responsibilities of each “Designated Public Official” of the body.

The purpose of the list is to:

  • allow members of the public identify those persons who are Designated Public Officials; and
  • as a resource for lobbyists filing a return to the Register who may need to source a Designated Public Official’s details.
 Name  Organisation  Job Title
 Lorcan O'Connor  Insolvency Service of Ireland  Director

 

See Register of Lobbying at www.lobbying.ie

CUSTOMER CHARTER & COMPLAINTS PROCEDURE

Customer Charter February 2016 (PDF size 909KB)

How to make a complaint against a PIP February 2016 (PDF size 748KB)

Complaints against the ISI February 2016 (PDF size 509KB)